Online Retail Assistant

Job Description

About the role

Sense has an exciting opportunity for someone to join our Retail team as an Online Retail Assistant, based in Gravesend. This is a part time role working 22.5 hours per week, on a permanent basis.

Your role will be to assist the Online Manager to effectively manage the day to day running of the Online Department with the aim of achieving optimum profit by maximizing sales.

Key duties include:

To place listings for online sales using the appropriate channel.
To assist the Online Manager ensuring that the Online department achieves budgeted sales.
Ensure all administrative tasks related to the effective running of the online department are accurately and fully completed at all times.
To assist the donated stock manager in processing stock within a warehouse environment.
To maintain a high standard of presentation, photography and written accuracy in the descriptions of items listed for sale
To handle email and telephone enquiries from both customers and shop teams effectively and efficiently

Key skills and experience required:

A working knowledge of Excel, Word and Outlook
Possess an interest/awareness in online selling
Experience of working effectively on your own and as a part of a team
Experience of dealing with customers and providing excellent customer care
Attention to detail
Occasional travel may be required to our offices in Crayford.