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About Us

H&M’s Global Customer Service is a multichannel and multi-brand organisation with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! Today Customer Service has around 3,000 employees globally and has established 12 Customer Contact Centres around the world, so far.

What it’s like to work for us?

As one of the world’s largest fashion retailers, H&M offers endless career opportunities. A fast-paced, buzzing environment with great diversity – a place where the customer is always the centre of attention.

H&M are always looking for opportunities to expand. And the bigger we grow, the more we can offer. We believe your career is firmly in your hands. We’re committed to training and developing our staff, preparing them for their next step in whichever direction that might be.

The type of jobs we recruit for?

Full Time Customer Service positions - contact centre based.
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