Domestic & General
Company size
3000 employees
Industry
Insurance
About Us
For over 100 years, Domestic & General has been a trusted provider of aftercare for domestic appliances for over 16 million customers. Today, we’re the UK’s leading provider of appliance breakdown protection, developing products and services to meet our customers’ needs.
We continue to grow and currently operate in 11 markets across the UK, Europe and Australia where we look after 23 million appliances. Our customers rely on us to repair their home appliances, and to do this we have the biggest network of approved engineers in the UK.
Across our markets, we deliver a service to 16 million customers, which represents 1 in 3 households in the UK alone. We work hard to ensure that we deliver a great customer experience at every interaction, we continue to develop our digital products to enable customers to contact us in a way that works for them.
We also work with some of the biggest brand names across our markets, including: Sky, Whirlpool, Medimax, Argos and John Lewis, where we deliver a service to customers across 34 manufacturers and retailers.
What it’s like to work for us?
Customer care is at the heart of our business. Naturally, we want to attract and keep the best people to work across our company. To do that, we offer a number of benefits, not to mention guidance, development and recognition for a job well done.
Great products don’t make themselves and excellent customer care doesn’t happen by chance; our employees make these things happen. That’s why we look for people who lead themselves with energy and commitment, who always strive to do their best.
You’ll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose. We are proud to support many of our employees progressing their careers with us.
Our Values:
Trust at our core
Relentless customer focus
Always inclusive
Courageous in what we do
Individually amazing, collectively brilliant
The type of jobs we recruit for?
Customer Sales Advisor - Sky Outbound (Remote)
Customer Sales Advisor - Outbound (Remote)
Benefits
Work from home
Life insurance
Casual dress
Company events
Wellness programmes
Company pension
Employee discount
Sick pay
Store discounts
Additional leave
Referral programme
Bike to work scheme
