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IKEA

Company size

200,000 globally

Industry

Retail

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About Us

We're hiring for Resolution Generalists (Customer Service Advisors) to join us in our Remote Customer Meeting Point (or RCMP) in Peterborough. The RCMP deals with inbound customer contacts via telephone, webchat and email to provide customers with a fantastic service.

What it’s like to work for us?

The IKEA family of co-workers currently numbers over 200,000. When asked what they value most, they usually say the IKEA culture and the friendly workplace that it offers, and being part of a team that’s doing good things together.

Our shared values and culture is a large part of what makes IKEA unique, both as a brand and a workplace. Visit any IKEA unit anywhere in the world and you’ll find co-workers putting their shared IKEA values into practice.

The type of jobs we recruit for?

Customer Services - dealing with inbound calls, e-mails and webchats with our customers.

Benefits

Flexible schedule
Work from home
Discounted or free food
On-site parking
Life insurance
Wellness programmes
Company pension
Employee discount
Sick pay
Store discounts
Additional leave
Other