RCN
Company size
1000
Industry
Customer Service
About Us
For over 100 years, the Royal College of Nursing has been supporting nurses and promoting the vital importance of nursing staff. Today, we are honoured to be the largest professional association and union for nursing staff in the world. Our award-winning contact centres offers a variety of telephone and online services for members and can help with anything from quick changes to personal records to in-depth conversations about nursing practice. Our job is to care for people who care by providing them with an efficient and committed service.
What it’s like to work for us?
At the RCN, we value our people. They are, without question, our greatest asset and we are proud of our commitment to enable them to take their careers in any direction they wish to. We encourage our staff to develop both personally and professionally for the benefit of themselves, our members and our business.
The type of jobs we recruit for?
The Advice Contact Centre offers information and support seven days a week that empowers our members in their working and professional lives. We handle enquiries on complex legal and employment relations and on nursing practice issues. Dealing with these emotive and delicate situations requires our advisers to have an empathetic, warm and understanding approach with a non-judgemental ear. The advice a member receives can impact on their employment, so integrity and presenting practical, accurate and sensible advice is key.
Benefits
Company pension
Sick pay
Additional leave
