TTEC
Company size
60,000 +
Industry
Customer Service
About Us
For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers, enable contact centre employees, and continuously optimize business outcomes.
What it’s like to work for us?
We design, implement, and deliver transformative customer experiences. Our culture is dynamic, inclusive and entrepreneurial. TTEC is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, the Company’s Digital business designs, builds, and operates omnichannel contact centre technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company’s Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company’s singular obsession with CX excellence has earned it leading client NPS scores across the globe. The company's 58,000+ employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. Learn more about our company values, our Environmental, Social, and Governance ("ESG"), and how we support gender diversity, including through a leadership program that empowers the women of TTEC.
The type of jobs we recruit for?
Customer Service Professionals, Sales, Corporate Functions, Consultants, Technology, Work from Home, and many more.
Benefits
Work from home
Casual dress
Private medical insurance
Private dental insurance
Free or subsidised travel
Wellness programmes
Referral programme
Other
