Water Plus
Company size
500+
Industry
Utilities
About Us
We’re Water Plus - the largest water retailer in the UK – and a joint venture between two of the largest water companies in the UK, United Utilities and Severn Trent.
We provide our customers with water retail services, including billing, meter reading and customer account support, along with technical water efficiency services and advice. From supermarkets to multinational manufacturers, national chains to corner shops, the public sector and charities - we partner with organisations of all sizes, across all sectors throughout England and Scotland. So, whatever level of support our customers need, we’ve got the expertise to help.
Our main office is located in Stoke-on-Trent, with an additional satellite employee base in Glasgow.
What it’s like to work for us?
At Water Plus, we’re a down to earth, straightforward lot, with a passion for driving high quality customer service and making a difference in our communities. It’s an exciting time to join our business and work in the new water retail market.
We don’t believe in business as usual; because in every area we push to improve what we do – and we have lots of fun along the way.
We have a modern building, including free parking on-site, electric car charging – and you can even top up your car tyre pressure for free. You’ll have access to an on-site restaurant, bike storage area and showers - plus discounted gym membership to the very near Athletic Club.
We’re based across three floors in Stoke-on-Trent at Riverside Park, not far from the M6. It’s also a short walk from the main train station – or a very quick bus journey from there too, with regular buses for across the city.
We want you to enjoy life at work and have the flexibility to manage your home, family and hobbies! We offer flexible working such as part-time and compacted hours and encourage everyone to finish early one day per week.
And you get:
Your birthday off each year – as a treat on us! And the option to buy or sell holidays each year.
We believe health and wellbeing isn’t just a nice to have – it’s a must have. So, we provide:
- Health Plan and substantial pay if you do become unwell – which grows with your time here.
- Employee Assistance Programme to access 24/7 with support, advice and extra information.
- Free access to fitness training and personal development and wellbeing tools.
You spend a lot of time at work and the people you work with are a massive part of how happy you are. We have regular events, quizzes and get togethers to connect and get to know your colleagues more.
We are committed to developing our people and provide a range of different learning resources and development opportunities. Plus, we recognise our star performers each month, every quarter - and each year too.
We're passionate about our community and our great people do a lot of charity work and fundraising – raising over £30,000, since we started our business, for good causes from supporting families and children with illnesses (The Donna Louise), to Children in Need, Red Nose fundraising and helping support homeless people in the area (The Macari Centre). We offer you the opportunity to get involved through our community days and fundraising events.
The type of jobs we recruit for?
We have a wide range of roles covering all functions including Finance, HR, Training, Commercial, Marketing, Sales and Relationship Management, Legal and Regulations, IT and Change plus a number of operations and customer service roles.
We are always on the look-out for great people to join our business especially in the customer service area.
Benefits
Flexible schedule
Work from home
On-site parking
Life insurance
Company events
Private medical insurance
Private dental insurance
Wellness programmes
Gym membership
Company pension
Employee discount
Sick pay
Store discounts
Additional leave
Referral programme
