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About Us

We are Capita Remediation Services, a leading partner in the UK remediation market drawing on 20 years of experience in the regulatory review space. We've worked with multiple clients in the financial services sector, supporting on every major regulatory review since 1998 to help them address essential remediation activities. Remediation Services are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions with in excess of 80,000 people globally delivering excellent service to our clients.

What it’s like to work for us?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration is what makes us so effective at what we do – with our colleagues, customers and clients.

You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country with opportunities to learn new skills and develop in your career and grow. Our mission is to help you realise your potential – whatever that means to you.

As well as a generous basic salary, we also give you 23 days holiday (rising to 27 days with service), plus bank holidays, company matched pension scheme, private health care, company life assurance and access to a variety of voluntary benefit options. These include a share save scheme, additional life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

The type of jobs we recruit for?

We help clients within the specialist financial services, utilities and telecommunications sectors resolve the remediation challenges that they have to create the best possible outcomes for their customers. This means we primarily manage complaints and complex case handling on behalf of our clients – processing, servicing and advising on complaints and compensation claims.

We are always looking for people who have:

• Great attention to detail & forensic investigatory skills
• Passion about getting the right outcome with high quality & accuracy standards
• Resilience, adaptability and can thrive under pressure in a target driven environment
• Enjoy being recognised for the great work you’re delivering
• Great general IT skills and ability to navigate around several packages and to learn new systems

So if that sounds like you, please apply with us directly at the Jobs Fair, or through indeed.com later!