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About Us


SYKES provide outsourcing customer service solutions to many big named companies, supporting their customer service needs all around the globe, supporting over 40 languages.

We are multinational and have offices all around the globe. This doesn't stop here however, as our clients require customer service for the countries they provide service to. This means our Edinburgh site has a wide variety of language positions available as well as UK support.

What it’s like to work for us?


We may be a global company, however family is at the heart of everything we do. Our current CEO is the son of our founder, therefore we like to keep the family vibe throughout each of our offices, including our at home employees!

There is a huge multicultural buzz within SYKES therefore you will always meet new people with completely different backgrounds from you.

At SYKES we follow our moto " We Help People One Caring Interaction At A Time" and serve with thought and heart, putting our employees and our clients first above all we do.

We are one of the largest outsourcing contact centres in the UK, which means we have a lot of development opportunities with the tool kit to get you there! If a career is what you are looking for then you are in the right place.

The type of jobs we recruit for?


We have a variety of positions covering a multitude of different languages, including:

-Customer Service Advisers
-Tech Support Agents
-Outbound Sales Advisors
-Work at Home
-Team Leads
-Account Managers
-Call Centre Services
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